Shipping & Returns
Shipping Policy
Orders are processed as quickly as possible. Shipping costs and estimated delivery times may vary depending on the product and destination.
Once your order has been shipped, tracking information will be provided when available.
Please make sure your shipping address is correct before completing your purchase. Bright Basket Company is not responsible for delays caused by incorrect or incomplete address information.
If you have any questions about your order or delivery, please contact our Customer Service team.
Return & Exchange Policy
We want you to be happy with your purchase. If you have an issue with your order, please contact our Customer Service team so we can assist you.
Returns and exchanges are subject to eligibility based on the product, its condition, and the reason for the request. Items must generally be unused, in their original condition, and with their original packaging.
Please contact us before sending any item back.
Return instructions will be provided when your request is approved.
Shipping charges may not be refundable unless the item received was incorrect or defective.